Certified Apartment Leasing Professional (CALP)

DATES: March 10th, 11th, 12th

FROM: 9am to 4pm (daily) with a one-hour lunch; Lunch sponsored on Wednesday by GIAA

CALP MEMBER COST: $649
CALP NON-MEMBER COST: $899

LOCATION: 6900 Westown Parkway, West Des Moines, IA 50266 (Indigo Living Training Center)

DESCRIPTION: Earning CALP, your first industry credential, signals your commitment to a career in residential property management.

You will learn about:

• Using technology to generate traffic
• Monitoring and managing your community’s reputation
• Inspecting the leasing center, tour route, model units, and vacant apartments
• Shopping the competition while building relationships with competitors
• Compiling a comprehensive community resource tool
• Effective marketing plans
• Relationship sales process and evaluating personal sales performance
• Evaluating a prospect’s commitment level and overcoming objections
• Reviewing the next steps in the sales process with prospective residents
• Applying fair housing laws and communicating rental criteria
• Qualifying prospective residents according to rental policy
• Preparing and reviewing leases with new residents
• The move-in process
• Responding to resident issues and maintenance requests with appropriate follow-up
• Building relationships with residents and creating a sense of community
• Reporting incidents, maintaining documentation, and taking corrective action
• Maximizing revenue and operational efficiency
• Securing and processing lease renewals
• Conducting a market survey

To obtain the CALP credential, candidates must complete the following:

• Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
• Successful completion of seven CALP courses
• Pass the examination within six (6) months of declaring candidacy

YOUR INSTRUCTOR IS: Allie Crist, CAM^®, CAPS^®, Indigo Living, National Apartment Association Advanced Facilitator

ABOUT YOUR INSTRUCTOR: Allie Crist, CAM^®, CAPS^®

Allie Crist is a passionate and enthusiastic force in the multifamily property management industry. Since 2016, she has immersed herself in every facet of the field, combining her on-site management experience with a deep love for learning and development. A self-proclaimed multifamily geek, Allie began sharing her expertise in 2020, bringing energy and excitement to every training session. As an NAAEI Faculty member since 2023, her courses are not just informative but also infused with a touch of her past life as a professionally trained dancer -- so don't be surprised if you catch a move or two during her sessions!

"Enthusiasm is one of the most powerful engines of success. When you do a thing, do it with all your might. Put your whole soul into it. Stamp it with your own personality. Be active, be energetic and faithful, and you will accomplish your object. Nothing great was ever achieved without enthusiasm." – Ralph Waldo Emerson