WEBINAR WEDNESDAYS: Mastering Maintenance: A Supervisory Approach to Coaching for Performance
Webinar presented by Mark Cukro
Webinar Wednesdays is the largest premium webinar series in the multifamily industry, helping you gain the skills to improve your performance and advance in your career! Through this program, you get access to innovative ideas, best practices, and emerging trends from a variety of topics, including customer service, leasing and marketing, resident retention, career advancement, leadership techniques, and other property management skills to become a superstar at your company!
For 2026 the Greater Iowa Apartment Association has PARTNERED with Multifamily Insiders to bring you these amazing educational webinars. You will receive a $10 discount for each webinar you register for, which is AUTOMATICALLY APPLIED at checkout. Not only that, GIAA will retain a portion of the fees you pay for each webinar. So, it's a WIN-WIN-WIN for all.
JOIN US FOR: Mastering Maintenance: A Supervisory Approach to Coaching for Performance
Being an effective supervisor is being able to get results with people and resources while meeting business goals. Coaching is about bringing out the potential in people, helping them achieve their goals, the goals of the team and improving performance individually and collectively. In this session you’ll learn proven strategies to the 4 level of coaching employee performance and how to adapt your style for each one to coach them effectively:
We will also cover:
- The factors necessary for success in a workplace.
- How to better frame conversations that are meaningful and get results.
- The most common mistakes supervisors and managers make and how to avoid them.
- What top coaches do to improve morale and get the best from everyone.
So, if you want to become a better supervisor, leader, and coach that improves morale, service and results, this session is highly recommended. It is fun, engaging and very informative!
Join Mark Cukro and the Webinar Wednesday Team on March 11, 2026 at 1pm Central Time for Mastering Maintenance!
About Mark Curko
Mark is the President of Plus One Consulting, Inc. and founder of Service Team Training.com. Mark is a national speaker and a leading resource in the field of service team development and training. Prior to Starting his own company he was the Director of Service Team Development for Colonial Properties Trust, Inc, a New York Stock Exchange traded company with 148 properties and over 48,000 apartment homes. His certifications include, CAPS, CAMT I, CAMTII, CPO, CPO Instructor with the National Swimming Pool Foundation, EPA proctor for the 608, 609, and R-410a certifications as well as all HVAC Excellence courses. Mark is also a NAAEI Instructor and worked on the development of the new CAMT program. On a personal note, Mark is a Jiu Jitsu Coach and owns and operates a Martial Arts Academy in Harrisburg, NC.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
WEBINAR PRESENTER(S)
Mark Curko
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